Your trust matters to us. This document clearly explains how naga365 collects, uses, protects, and manages your personal data as a player on our platform.
Six core principles that guide how we handle every player's personal data
All data transmitted between your device and naga365 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions. No third party can intercept your information in transit.
Your personal data is stored in data centres protected by strict physical and digital access controls. Our servers use encryption at rest to keep your data secure even in the event of an unexpected physical incident.
Only specifically authorised naga365 staff may access player personal data, and only for legitimate operational purposes. All access is logged and periodically audited to ensure no misuse of information occurs.
Naga365 has never and will never sell, rent, or share players' personal data with any third party for commercial marketing purposes without first obtaining explicit consent from the player concerned.
Collected data is used solely for the purposes stated in this policy. We follow a data minimisation principle — only information genuinely required for platform operations is requested from players.
The naga365 privacy policy is built on international data protection best practices. We conduct regular reviews and updates to ensure it remains relevant and meets current player protection requirements.
Naga365 ("we", "Platform") deeply respects the privacy of all its users. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use the naga365 online gaming platform.
This policy applies to all players who register, use, or browse the naga365 platform, including via web browser and mobile app. We encourage you to read this document carefully so you fully understand your rights regarding the privacy of your personal data.
As a platform trusted by many players in Malaysia, we understand that your trust depends not only on the quality of games we offer, but also on how responsibly and transparently we handle your personal information.
Naga365 collects several categories of information from players to ensure a safe and seamless service:
a) Registration & Profile Information
b) Financial Information
c) Identity Verification Information (KYC)
d) Platform Usage Data
Collected data is used responsibly for the following purposes:
| Purpose of Use | Legal Basis | Example Activities |
|---|---|---|
| Account Management | Contract fulfilment | Registration, login, profile updates |
| Transaction Processing | Contract fulfilment | Deposits, withdrawals, fund transfers |
| Identity Verification | Legal obligation | KYC verification, age limit checks |
| Fraud Prevention | Legitimate interest | Suspicious activity monitoring, AML |
| Customer Support | Contract fulfilment | Complaint resolution, technical support |
| Service Improvement | Legitimate interest | Usage data analysis, new feature testing |
| Marketing Communications | User consent | Promotional notifications, exclusive VIP offers |
We will not use your data for any purpose beyond those stated above without first obtaining your consent. Every player may withdraw consent for marketing communications at any time through their account settings or by contacting our customer support.
Naga365 does not sell or disclose players' personal data to third parties except in the following limited and controlled situations:
The naga365 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage and delete cookies through your browser settings at any time. Please note that blocking essential cookies may affect the functionality and security of your session on the naga365 platform.
As a platform operating under an international license, naga365 is required to conduct Know Your Customer (KYC) procedures in compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) legal requirements.
The KYC process involves the collection and verification of identity documents you submit. All KYC documents:
Naga365 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulatory obligations.
When data is no longer needed and there is no legal requirement to retain it, naga365 will delete or anonymise that data using secure methods to prevent unauthorised recovery.
As a naga365 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:
You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe once your identity has been verified.
If your personal data is inaccurate or incomplete, you have the right to request a correction. Some information can be updated directly through your account profile settings.
Under certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our legal obligations to retain certain records.
For data processed based on your consent (such as marketing communications), you may withdraw your consent at any time without affecting your use of the platform.
You have the right to request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of your data or awaiting the outcome of a deletion request.
You have the right to receive the personal data you provided to us in a machine-readable format, and to request its transfer to another service provider where technically feasible.
Naga365 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we implement include:
The naga365 platform may contain links or integrations with third-party services such as game providers, payment providers, and technology partners. naga365 is not responsible for the privacy practices or content of those third-party websites and services.
We recommend reading the privacy policy of each third party you interact with through our platform. naga365 only partners with third parties that meet our established security and privacy standards; however, our direct control over their practices is limited to the scope of the agreed partnership terms.
Naga365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to players via in-platform notifications or registered email at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. Continued use of the naga365 platform after any changes take effect constitutes acceptance of the amended policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within three (3) business days. For more complex requests such as data access or account deletion, processing may take longer and we will keep you informed of your request's progress.
For issues related to responsible gaming or self-exclusion, please visit our Responsible Gaming page for more information and assistance.
Register your account today and enjoy a safe, personalised, and fully protected gaming experience on Malaysia's trusted online gaming platform.